Effective Date: May 22, 2025
Wound Care Distribution (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://woundservice.com and when you engage with our services, including SMS communications.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and any other information you voluntarily provide.
- Communication Preferences: Your preferences in receiving marketing communications from us.
- Technical Data: IP address, browser type, operating system, referring URLs, and information about your interactions with our website.
- SMS Consent Data: Records of your consent to receive SMS messages from us.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our services.
- Respond to your inquiries and fulfill your requests.
- Send you administrative information, such as updates to our terms, conditions, and policies.
- Send you marketing communications, in accordance with your preferences.
- Comply with legal obligations and enforce our agreements.
3. SMS Communications
By providing your mobile number and opting in, you consent to receive SMS messages from us. Message frequency may vary. Message and data rates may apply.
- Opt-Out: You can opt out at any time by replying “STOP” to any SMS message you receive from us.
- Help: For assistance, reply “HELP” to any SMS message or contact us at support@woundcaredistribution.com.
Important:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who provide services on our behalf, such as hosting, data analysis, and customer service.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access the personal information we hold about you.
- Request correction or deletion of your personal information.
- Object to or restrict the processing of your personal information.
- Withdraw your consent at any time.
To exercise any of these rights, please contact us at support@woundcaredistribution.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” and will be effective as soon as it is accessible.
10. Cookies and Analytics
Cookies
Our website uses cookies to enhance user experience, analyze site traffic, and personalize content. Cookies are small data files stored on your device that help us understand how visitors interact with our website.
We use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your device until deleted) to provide a seamless and tailored experience.
You can choose to disable cookies through your browser settings. However, doing so may affect the functionality of certain parts of our website.
Analytics
We may use third-party analytics services, such as Google Analytics, to collect and analyze data about how visitors use our website. This may include:
- Pages visited
- Time spent on pages
- Links clicked
- Device and browser type
- Geographic location (approximate)
These tools use cookies and other technologies to help us improve our services and website performance. The information collected is aggregated and does not directly identify individuals.
Controlling Analytics Tracking
If you wish to opt out of data collection via Google Analytics, you can use the Google Analytics Opt-out Browser Add-on.
We do not share analytics data with third parties for marketing purposes. Analytics are used strictly to improve our website functionality and user experience.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Wound Care Distribution
19300 HATTERAS ST. TARZANA, CA 91356
Email: support@woundcaredistribution.com
